How Can We Help?
Owned and operated by Sanctuary Garage, our team is ready to answer questions about car lifts, cabinets, and everything in between.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days within the Continental U.S. (excludes AK/HI). Larger items like car lifts and workbenches may include specific delivery instructions once shipped.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your garage door.
What is your return policy?
If something is not right with your order, contact us within 30 days of delivery. We will work with you to arrange a return or exchange so your garage setup is exactly what you need.
Can I exchange a product for a different size or model?
Yes, exchanges are available for items in their original condition and packaging. Reach out to our team with your order details and the product you would like instead, and we will get the process started.
How do I choose the right car lift for my garage?
Ceiling height, weight capacity, and the types of vehicles you work on are the key factors. Our team can help you match a lift to your garage dimensions and project needs if you send us those details.
Do your garage cabinets require professional installation?
Most of our garage cabinet systems are designed for straightforward assembly with common tools. Each product page includes detailed specs and installation guidance to help you plan your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to get back to every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
Hassle-Free Returns
Not the right fit for your garage? Our returns process is designed to be simple and straightforward.
